Privacy Policy
Introduction
Welcome to Mockaron ("we", "us", or "our"), a SaaS platform designed to empower users ("you") to create mock APIs with customizable JSON outputs and various paths. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information when you use our Service.
Information Collection and Use
To provide and enhance our Service, we collect the following types of information from you:
- Personal Data: This includes your name and email address, which we require for account registration, communication, and service provision.
- Payment Information: We use third-party services, such as Paddle and Stripe, for payment processing. We do not store or collect your payment card details. These details are provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.
- Usage Data and Cookies: We collect data about how you interact with our Service. This includes the paths you create within your mock APIs and how you interact with our app interface. We use cookies to maintain your session and remember your preferences during your use of our Service.
- Analytics: We use Google Analytics to collect data about your use of our Service, which helps us understand user behavior and improve our platform.
Customer Support Data
Tawk.to: For customer support purposes, we utilize Tawk.to, a third-party customer support service. When you reach out to us for support, your personal data, including your name and email address, may be processed by Tawk.to to facilitate our communication with you. The use of your information by Tawk.to is subject to their own Privacy Policy.
Use of Data
We use the collected data for the following purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features when you choose to do so
- To provide customer support and manage requests efficiently through Tawk.to
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
Data Protection
We are committed to protecting your personal information and implement appropriate security measures to prevent unauthorized access, disclosure, alteration, or destruction of your data. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
Third-party Services
We do not share your personal information with any third-party companies or organizations, except as necessary to provide our services (e.g., payment processing, analytics, and customer support through Help Scout). We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used.
Children's Privacy
Our Service is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us.